wicat71 Privacy Policy

This Privacy Policy applies to all personal data collected and processed by wicat71 ("we", "us", "our") in connection with the wicat71 online casino and sports betting platform available at wicat71.net. wicat71 acts as the data controller in respect of the personal information of all registered players and website visitors.

As data controller, wicat71 is responsible for determining the purposes and means by which your personal data is processed. We process personal data in accordance with applicable data protection principles, including purpose limitation, data minimisation, accuracy, storage limitation, integrity, and confidentiality. We are committed to handling all personal information lawfully, fairly, and transparently.

If you have any questions, concerns, or requests relating to this Privacy Policy or the manner in which wicat71 handles your personal data, you may contact our dedicated privacy team at any time:

This Privacy Policy governs the personal data of all users accessing wicat71 from Bangladesh and from any other jurisdiction. By registering an account or using any service on wicat71, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

wicat71 collects personal data from you in three primary ways: directly from you when you register or interact with the platform, automatically through your use of the wicat71 website, and from trusted third parties involved in identity verification or payment processing. Below is a detailed breakdown of the categories of personal data we collect.

Registration & Account Data

When you create a wicat71 account, we collect the following information: your full legal name, date of birth, residential address (including city — such as Dhaka, Chittagong, Sylhet, or Khulna — and country), email address, and a chosen username and password. This information is essential to establish and manage your account and to comply with our Know Your Customer (KYC) obligations.

Identity Verification (KYC) Data

As part of our mandatory KYC and anti-money laundering (AML) compliance process, we may request copies of identity documents including your national ID card, passport, or driving licence, as well as proof of address documents such as utility bills or bank statements dated within 90 days. We may also request evidence of ownership of the payment method you use for deposits (for example, a screenshot of your bKash or Nagad account registered in your name).

Financial & Transaction Data

We collect records of all financial transactions associated with your wicat71 account, including deposit amounts and timestamps, withdrawal requests and processing status, bonus credits and wagering activity, and the payment method details associated with each transaction (e.g., bKash mobile number, Nagad account reference, Visa or Mastercard last four digits). Full card numbers and mobile banking PINs are never stored by wicat71.

Gameplay & Betting Data

wicat71 maintains detailed records of your activity on the platform, including games played, wagers placed, win and loss outcomes, session durations, responsible gaming tool usage (e.g., deposit limits set, time-outs activated), and sports betting selections. This data is used for account management, dispute resolution, fraud prevention, and responsible gaming monitoring.

Technical & Device Data

When you access wicat71, we automatically collect certain technical data, including your IP address, device type and operating system, browser type and version, referring URL, pages visited within wicat71, session duration, and time zone settings. This data helps us optimise the platform experience and identify potential security threats.

wicat71 processes your personal data only where a valid legal basis exists for doing so. The legal bases on which we rely to process your information are as follows:

• Contractual Necessity: Processing your registration data, KYC documents, financial records, and gameplay activity is necessary for wicat71 to fulfil its contractual obligations to you as a registered player, including managing your account, processing deposits and withdrawals, crediting bonuses, and providing customer support.
• Legal Obligation: wicat71 is required by applicable law and its operational obligations to perform identity verification, maintain AML compliance records, and respond to lawful requests from regulatory or law enforcement authorities. Processing KYC and financial transaction data for these purposes is a legal obligation.
• Legitimate Interests: wicat71 relies on legitimate interests as a legal basis for processing technical data, device data, and gameplay analytics for the purposes of platform security, fraud prevention, responsible gaming monitoring, and improving the quality of the wicat71 service. In each case, wicat71 has assessed that these legitimate interests are not overridden by your fundamental rights and freedoms.
• Consent: Where wicat71 wishes to send you marketing communications (including promotional offers, bonus notifications, and seasonal campaigns), we will do so only where you have provided explicit consent. You may withdraw your consent to marketing communications at any time by updating your account preferences or contacting support at [email protected].

wicat71 uses the personal data it collects for a defined set of purposes. We do not use your data for any purpose beyond those listed below without first obtaining your explicit consent or establishing an alternative lawful basis.

• Account Management: Creating, maintaining, and securing your wicat71 account, including processing login requests, resetting passwords, and applying your responsible gaming preferences.
• Payment Processing: Facilitating deposits via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and other supported payment methods, and processing withdrawal requests to your verified payment account.
• KYC & Compliance: Verifying your identity, age (18+ requirement), and payment method ownership in compliance with AML obligations. Maintaining records as required by law.
• Responsible Gaming: Monitoring your gambling patterns to identify potential problem gambling indicators, applying the responsible gaming tools you activate (deposit limits, session limits, time-outs, self-exclusion), and proactively reaching out where your activity suggests you may benefit from support.
• Customer Support: Responding to your queries, complaints, and dispute submissions via live chat and email. Maintaining records of support interactions for quality assurance and audit purposes.
• Security & Fraud Prevention: Detecting and preventing unauthorised account access, fraudulent transactions, bonus abuse, collusion, and any other activity that threatens the integrity of the wicat71 platform or the safety of its players.
• Marketing & Promotions: Sending you personalised bonus offers, tournament notifications, and seasonal promotions (such as those tied to BPL cricket season, Eid, or Pohela Boishakh) where you have given consent to receive such communications.
• Platform Improvement: Analysing aggregated, anonymised gameplay and technical data to improve game selection, page performance, user interface design, and overall platform quality.

wicat71 does not disclose your personal data to third parties except in the specific circumstances described below. All third parties with whom wicat71 shares data are required to handle that data in accordance with applicable data protection standards and are permitted to use it only for the purpose for which it was shared.

Game Technology Providers

wicat71 sources its casino game content from internationally recognised studios including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive limited technical data (such as session identifiers and game outcome data) in order to deliver their games within the wicat71 platform. They do not receive your full personal or financial profile.

Payment Service Providers

To process your deposits and withdrawals, wicat71 shares necessary financial data with payment processors and mobile banking partners including bKash, Nagad, Rocket (Dutch-Bangla Bank), Upay, and card processing networks (Visa, Mastercard). The data shared is limited to that which is strictly required to execute the transaction. These providers operate under their own privacy policies and are bound by applicable financial regulation.

Identity Verification & KYC Partners

wicat71 may use specialist third-party KYC and identity verification services to assist with document authentication, age verification, and AML screening. Such partners receive only the specific identity data required for verification purposes and are contractually prohibited from using it for any other purpose.

Legal & Regulatory Authorities

wicat71 may be required by law to disclose personal data to regulatory bodies, law enforcement agencies, or courts of competent jurisdiction. In such cases, wicat71 will disclose only the minimum data required to comply with the lawful request and will, where legally permitted, notify the affected player of such disclosure.

wicat71 uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to understand how players interact with the site. A cookie is a small text file placed on your device when you visit wicat71. Below is a summary of the categories of cookies we use and their purpose.

Strictly necessary cookies are always active as they are essential to the operation of wicat71. For all other categories of cookies, you may manage your preferences at any time through your browser settings. Please note that disabling functional or analytical cookies may affect the quality of your experience on the wicat71 platform.

wicat71 does not use cookies to collect sensitive personal data such as financial credentials, national ID numbers, or health information. All data collected via analytical cookies is aggregated and anonymised before any analysis is performed.

wicat71 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

• Active Account Data: Personal data associated with an active wicat71 account is retained for the full duration of your account membership and for a minimum of 5 years following account closure, in compliance with AML record-keeping obligations.
• Transaction Records: Financial transaction data, including all deposits, withdrawals, and bonus credits, is retained for a minimum of 7 years from the date of the transaction in compliance with financial record-keeping requirements.
• KYC Documents: Identity verification documents are retained for a minimum of 5 years from the date of account closure or the date of the last KYC review, whichever is later.
• Support Communications: Records of customer support interactions are retained for a period of 3 years from the date of the interaction.
• Marketing Data: If you have opted into marketing communications, we retain your consent record and associated data until you withdraw consent, at which point we will cease all marketing communications and delete marketing-specific data within 30 days.

Security Measures

wicat71 employs a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include 256-bit SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, role-based access controls limiting internal data access to authorised personnel on a need-to-know basis, regular security audits and penetration testing, and two-factor authentication options for player accounts.

While wicat71 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. In the event of a data breach that poses a risk to your rights and freedoms, wicat71 will notify affected players without undue delay and will take immediate steps to contain the breach and minimise its impact.

As a wicat71 player, you hold a number of rights in relation to your personal data. wicat71 is committed to facilitating the exercise of these rights promptly and without unnecessary obstruction. Your rights include the following:

• Right of Access: You have the right to request a copy of the personal data that wicat71 holds about you. We will provide this information in a structured, commonly used, and machine-readable format within 30 days of a valid request.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it without undue delay. You may update certain account details directly within your wicat71 account settings.
• Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where you object to processing and there is no overriding legitimate interest. This right is subject to wicat71's legal retention obligations (as described in Section 7), which may mean that some data cannot be deleted immediately.
• Right to Restriction: You may request that wicat71 restricts the processing of your personal data in certain circumstances, for example while a dispute about its accuracy is being resolved.
• Right to Data Portability: Where processing is based on your consent or on a contract, and where processing is carried out by automated means, you may request that wicat71 transmit your personal data directly to another controller in a structured, machine-readable format.
• Right to Object: You may object at any time to the processing of your personal data for direct marketing purposes. You may also object to processing based on wicat71's legitimate interests, although such objections are subject to wicat71's assessment of overriding legitimate grounds.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to withdrawal.

To exercise any of these rights, please contact the wicat71 privacy team at [email protected] with the subject line "Privacy Rights Request", clearly stating the right you wish to exercise and providing sufficient information to identify your account. We will acknowledge your request within 48 hours and respond in full within 30 days (Bangladesh Standard Time, UTC+6).

wicat71 operates as a global online platform and, in the course of delivering its services, your personal data may be transferred to and processed in countries outside Bangladesh. This may occur, for example, when data is processed by game technology providers such as Evolution Gaming or Pragmatic Play whose server infrastructure is located outside Bangladesh, or when your identity verification documents are processed by a KYC partner operating internationally.

Whenever wicat71 transfers personal data internationally, we take steps to ensure that appropriate safeguards are in place to protect your data to a standard equivalent to that applied within Bangladesh. Safeguards may include contractual data protection clauses, data processing agreements with third-party processors, and reliance on internationally recognised data protection frameworks.

By registering a wicat71 account and accepting this Privacy Policy, you acknowledge that your personal data may be transferred to and processed in countries outside Bangladesh as described in this section. If you have concerns about any specific international transfer of your personal data, you may raise these with the wicat71 privacy team at [email protected].

wicat71 reserves the right to update or amend this Privacy Policy at any time. Any changes will be reflected on this page with an updated effective date at the top of the document. Where changes are material — for example, where we introduce a new category of data processing or a new category of third-party sharing — we will notify you directly via email to your registered address or via an in-platform notification before the changes take effect.

We encourage you to review this Privacy Policy periodically to stay informed about how wicat71 protects your personal data. Your continued use of the wicat71 platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms.

For all privacy-related enquiries, data subject rights requests, or concerns about the manner in which wicat71 processes your personal data, please contact us:

wicat71 is committed to resolving all privacy concerns fairly and promptly. If you are dissatisfied with our response to a privacy complaint, you may seek further recourse through the appropriate data protection authority or regulatory body in your jurisdiction.