Responsible Gaming
at wicat71 —
Your Safety Comes First

At wicat71, responsible gaming is not an afterthought — it is a core principle woven into every aspect of how our platform operates. We believe that gambling should be an entertaining and enjoyable leisure activity, and we are determined to keep it that way for every player in Bangladesh who chooses wicat71 as their platform of choice.

We recognise that for a small number of people, gambling can become problematic. wicat71 takes this seriously. We invest in tools, processes, and trained support staff to help identify players who may be at risk and to provide them with the resources they need to regain control. Our responsible gaming framework is built around three pillars: prevention, protection, and support.

Prevention means giving every wicat71 player the tools to set their own limits before any issue arises — deposit caps, session timers, and spending trackers that work automatically in the background. Protection means our platform actively monitors unusual betting patterns and can intervene proactively when a player shows signs of distress. Support means our 24/7 customer team is trained to respond compassionately and connect players with professional help when needed.

wicat71 encourages all players — regardless of their level of experience — to read this page fully, set their responsible gaming preferences after registering, and to revisit those preferences regularly. A few minutes spent configuring your limits today can make a meaningful difference to your long-term enjoyment of the platform.

wicat71 enforces a strict minimum age requirement of 18 years for all players. This policy applies universally — without exception — to every player accessing wicat71 from Bangladesh or any other country. Gambling by minors is harmful, and wicat71 takes every reasonable measure to prevent it.

Age Verification at Registration

When you create a wicat71 account, you are required to confirm that you are 18 years of age or older. This declaration is a binding confirmation. wicat71 reserves the right — and in many cases is required by its operational obligations — to request documentary proof of age at any point. Documents accepted for age verification include a valid National ID card, passport, or driving licence showing your date of birth.

Account Suspension for Underage Play

If wicat71 has reason to suspect that an account holder may be under the age of 18, we will immediately suspend that account pending age verification. Any deposits made during a period of suspected underage use will be frozen, and no withdrawals will be permitted until the matter is resolved. If verification confirms the player is under 18, the account will be permanently closed and all deposited funds returned through the original payment method (bKash, Nagad, Rocket, or card).

Parental Controls & Child Protection

If you share a device with a minor, wicat71 strongly recommends that you log out of your account after every session and use your device's parental control features to restrict access to gambling websites. Do not share your wicat71 login credentials with anyone, including family members who may be under 18. If you are aware of a minor attempting to access wicat71, please notify us immediately at [email protected].

One of the most effective responsible gaming tools available on wicat71 is the ability to set deposit limits on your account. Deposit limits allow you to define the maximum amount of money you are willing to deposit into your wicat71 account over a given time period. Once a limit is reached, no further deposits will be accepted until the limit period resets or you apply to raise the limit (which involves a mandatory cooling-off period).

Types of Deposit Limits Available

• Daily Deposit Limit: The maximum total amount (in ৳ BDT) you can deposit within any single calendar day.
• Weekly Deposit Limit: The maximum total deposit amount allowed within any rolling 7-day period.
• Monthly Deposit Limit: The maximum total deposit amount allowed within any rolling 30-day period.

How Limit Changes Work

Decreasing a deposit limit takes effect immediately — your new lower cap applies from the moment you confirm the change. Increasing a deposit limit, however, is subject to a mandatory 48-hour cooling-off period before the increase becomes active. This delay is intentional and is designed to prevent impulsive decisions made during a gaming session from having an immediate financial consequence.

To set or adjust your deposit limits on wicat71, log in to your account, navigate to the Responsible Gaming section of your account settings, and follow the on-screen instructions. If you experience any difficulty, our 24/7 support team at [email protected] can assist you.

Playing for extended periods without a break can reduce your awareness of time, money spent, and the overall quality of your decision-making. wicat71's session time controls are designed to help you stay aware of how long you have been playing and to encourage you to take regular breaks.

Session Duration Reminders

wicat71 allows you to set a session duration reminder that will alert you after a specified amount of continuous play time. When the reminder triggers, you will receive an on-screen notification indicating how long you have been playing and prompting you to decide whether to continue or take a break. The reminder does not force you to stop playing — it simply ensures you remain informed and in control.

Mandatory Session Limits

In addition to optional reminders, wicat71 offers the option to set a hard session limit. Once your active session reaches the duration you have pre-set, your session will automatically end and you will be logged out. To continue playing, you must actively log back in — an intentional friction point designed to ensure that continued play is a deliberate, considered choice rather than an automatic continuation.

Session time limits can be configured in your account's Responsible Gaming settings. Available session durations range from 30 minutes to 8 hours per session. We strongly recommend that all players set a session time limit that reflects their typical leisure window and that they take at least a 15-minute break between sessions.

If you feel that you need a short break from gambling at wicat71 — whether because you have been playing more than intended, you are feeling stressed, or you simply want to step away for a while — our time-out feature allows you to temporarily suspend access to your account without permanently closing it.

Available Time-Out Durations

• 24-Hour Time-Out: A one-day break from all gambling activity on wicat71.
• 7-Day Time-Out: A full one-week suspension of your account access.
• 30-Day Time-Out: A one-month cooling-off period, suitable if you feel your gambling has been getting out of hand recently.
• 6-Week Time-Out: An extended break of 42 days, ideal if you are going through a stressful period in your life and want to remove gambling as a factor.

What Happens During a Time-Out

During your chosen time-out period, you will not be able to log in to your wicat71 account, place any bets, or access any casino games. Any pending withdrawals will continue to be processed normally. You will not receive any promotional emails or bonus offers during this period. Once the time-out duration expires, your account will be automatically re-enabled — you do not need to contact support to reactivate it.

Self-exclusion is the most powerful responsible gaming tool available on wicat71. It is intended for players who feel that their gambling has become problematic and who want to permanently remove the option of gambling on wicat71. Self-exclusion is a serious, binding decision and should be used when you believe that gambling is negatively affecting your life, your finances, or your relationships.

How to Request Self-Exclusion

To self-exclude from wicat71, contact our support team directly at [email protected] with the subject line "Self-Exclusion Request". Our team will process your request within 24 hours. You will receive a confirmation email once your self-exclusion has been applied.

Alternatively, you may request self-exclusion via the Responsible Gaming section of your account settings. Select "Self-Exclusion", confirm your decision, and the restriction will be applied immediately upon confirmation.

What Self-Exclusion Covers

• Complete and immediate suspension of access to your wicat71 account.
• Removal from all wicat71 marketing lists — you will receive no promotional emails, SMS messages, or bonus offers for the duration of your exclusion.
• Any remaining account balance will be returned to your verified payment method (bKash, Nagad, Rocket, or card).
• Open bonus balances and wagering requirements will be cancelled without penalty.

Duration and Reversal of Self-Exclusion

Self-exclusion at wicat71 is permanent by default. If, after a minimum exclusion period of 6 months, you wish to request reinstatement of your account, you must submit a written request to [email protected]. wicat71 will review your request carefully and may require you to complete a responsible gaming assessment before any reinstatement is considered. Reinstatement is never automatic and is never guaranteed.

Problem gambling can develop gradually and is not always easy to recognise in yourself. The following warning signs may indicate that gambling has moved beyond entertainment and is beginning to have a negative impact on your life. If you recognise several of these signs in your own behaviour, we encourage you to reach out to our support team or to a professional organisation without delay.

If you or someone you know is struggling with problem gambling, please know that help is available and that reaching out is the right thing to do. wicat71's support team is available 24 hours a day, 7 days a week, and is trained to handle responsible gaming conversations with empathy, discretion, and professionalism.

You do not need to be in crisis to contact us. If you simply want to talk through your gambling habits, adjust your account limits, or understand your options, our team is ready to help at any time of day or night — Bangladesh Standard Time (UTC+6) or otherwise.